Our patient satisfaction scores for the past 12 months show that 99.8% of our patients would recommend us and 99.3% of our patients said our overall care was very good or good.
A copy of the patient questionnaire is given upon your arrival for your appointment.
Feedback can also be given directly to the Care Quality Commission
Cobalt, being committed to providing the best possible health care allied to excellent service, will apply the Independent Sector Complaints Adjudication Service (ISCAS) Code of Practice to resolve all complaints it may receive from private patients. Click here for more information on ISCAS and the complaints process.
Write to us:
Clinic and Administrative Office
For information on how to make a complaint please visit our Clinical Quality Assurance page
Get in touch
Whether you want to ask about appointments, referrals, scans, or fundraising simply get in touch using the form below. We look forward to hearing from you.
Need a little help?
If you would like letters or information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.
Language Line - Telephone Translation Service
We use LanguageLine Solutions telephone interpreting service to enable us to communicate in over 240 languages. This service is available to us within minutes of making contact with the service.