With people travelling from all over the UK we receive around 100 written comments each month. These are audited by our external Quality assessors, but we thought you might like to read a few of our most recent ones too.

‘I cannot find fault with anything, all the staff were very kind and put me at ease. I was on my own and a bit nervous but very soon put at my ease. Thank you’


‘I was extremely apprehensive about the visit, but was put at ease before, during and after the scan by caring and totally superb staff which I really appreciated’


‘I have now made 3 visits and each time the attention, service and support could not be faulted’


‘Very pleasant staff and cleanliness was immaculate. Would recommend you to anyone’


It was a wonderful visit, lovely staff and very caring’


‘I thought that the standard of care was excellent. The radiographer answered all questions without hesitation and with courtesy. All care was amazing as were the facilities’


‘Cannot possibly praise the staff too highly – friendly, compassionate and caring. They made the whole experience amazingly enjoyable and the general atmosphere was so welcoming’


‘Excellent and very efficient; appointment within 3 days. Thank you; I cannot fault the service’


‘The whole experience was calm and reassuring. Each staff member clearly explained who they were and what they were going to do. Everyone was very courteous and treated me as an individual’


‘The staff were very friendly and made me feel relaxed before the MRI, particularly as I was very nervous. They were very kind and understanding’


‘I have had several scans and found the experience very frightening and uncomfortable. This visit was to the Cobalt service and it was so different, I felt calm and reassured by wonderful, caring staff and got through it with no problems at all – excellent care from everyone’ –



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Clinical Quality Assurance

It's not just our patients that think we are doing a great job!

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Send us your own testimonial about your experience.

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