With people travelling from all over the UK we receive around 100 written comments each month. These are audited by our external Quality assessors, but we thought you might like to read a few of our most recent ones too.

‘I feel that we are very fortunate in Gloucestershire to have your service available to us’ - November 2018


‘Responded most helpfully to hearing loss patient and her needs. Allowed a good amount of time’ - November 2018


‘Thank you all for your care and friendliness which helped put an anxious appointment at ease. From the friendly receptionist through to all the staff that dealt with me. Keep up the good work’ - November 2018


‘This is a well-run, friendly, efficient operation, inspiring confidence in users’ - November 2018


‘I was extremely anxious before I arrived (claustrophobic), but the building and staff relaxed me’ - November 2018


'Thanks for the first class service’ - November 2018


‘I found the whole experience surprisingly relaxing and the waiting room and facilities excellent’ - November 2018


‘Very happy with my treatment and care during my appointment’ - November 2018


‘The whole experience was a pleasant one. The waiting room was warm and comfortable with refreshments etc. Everyone was friendly and the staff doing the MRI were reassuring and explained things so I felt completely relaxed’ - November 2018


‘Everything went very well – all very friendly and nice’ - November 2018


‘This was my first MRI scan and I was very nervous. The staff that looked after me were so caring and put me totally as ease’ - September



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Clinical Quality Assurance

It's not just our patients that think we are doing a great job!

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Send us your own testimonial about your experience.