Clinical Quality Assurance

Our commitment to quality

We are a leading medical charity that provides diagnostic and imaging services to patients. Our service has some of the most technologically advanced diagnostic imaging equipment, including two of Europe’s only 3.0 Tesla Mobile MRI Scanners, one of only two high field open MRI systems in the UK and the latest PET/CT scanning technology. We work closely with the NHS, offering an efficient and innovative service to patients.

To continue to streamline our patient’s pathway and maintain the excellent standards of imaging and reporting, we support all our clinical processes with a thorough commitment to quality - and a robust Quality Management System. Our clinical governance structure and audit processes enable us to constantly evaluate our clinical service and develop if required. 

We were the first diagnostic imaging service to meet the Imaging Services Accreditation Scheme (ISAS) standards and the first imaging service to be accredited with ISO 9001:2008. We are also registered with the Care Quality Commission (CQC).

We constantly strive to improve the service we provide and learn from patient’s comments. We encourage all users of our services to complete a Patient Questionnaire or Referrer Survey. If you have any complaints, comments or suggestions on how we can improve our service please do not hesitate to contact Peter Sharpe, Chief Executive on 01242 535902 or email

Imaging Services Accreditation Scheme (ISAS)

Cobalt provides a patient focussed service, being the first in the UK to be accredited in accordance with the Imaging Services Accreditation Scheme (ISAS). This accreditation is the formal recognition that an imaging services provider has demonstrated that it has the organisational competence to deliver against key performance measures.

ISAS is a scheme based on the principal of independent assessment against a recognised standard, very much based around the patient experience. The United Kingdom Accreditation Service (UKAS) has been selected to deliver and manage ISAS on behalf of The College of Radiographers and The Royal College of Radiologists.

More information about the Scheme and how it works can be found on their website, click here.

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