Fundraising FAQ

If you've got a question for us, we'll be pleased to answer it here


  • I would like to fundraise for you, how do I get started?

    We’re thrilled that you want to fundraise for us. Your amazing efforts will help us to provide vital diagnostic equipment and support our research and education programmes. There are so many ways you can get involved, check out our fundraising ideas pack for inspiration If you’re not sure what’s right for you, then call us on 01242 535922 or email us at, and we’ll be in touch to help you find the fundraising activity that’s perfect for you.

  • Where can I send a cheque?

    Please send your cheque made payable to 'Cobalt' to Cobalt, Fundraising, Linton House, Thirlestaine Road, Cheltenham, Glos, GL53 7AS.


  • What is Gift Aid, and can you claim it on my donations?

    Gift Aid is a scheme that allows charities to reclaim tax on a donation made by a UK taxpayer, which means your donations will be worth 25% more to us at no extra cost to you. If you agree to Gift Aid your donations, we can claim back from the government 25p for every £1 you donate to Cobalt.

    This additional income really does make a big difference, so if you are an eligible UK taxpayer, please don't forget to us to let us know you would like to Gift Aid your donations.

    You can find out more about the Gift Aid scheme

  • Can I help Cobalt by hosting a collecting tin at my premises?

    Yes please, this is a really important way of helping Cobalt and all that loose change raises vital funds for Cobalt.

  • Do you collect unused gifts, stamps and other goods?

    We do collect new and unused gifts that would be suitable for a tombola or raffle prize. We also collect used stamps and used greetings cards throughout the year.

    We no longer collect books, jigsaw puzzles, blankets/baby or doll knits or bric-a-brac. We do not collect old clothes and currently do not undertake house clearance.

    If you are interested in knitting, please email for a list of knitting patterns of goods that we are able to sell at our craft fairs. We no longer sell baby knits, blankets or dolls clothes.

    If you have something of value that you would like to donate to the charity that can be sold on ebay or auctioned please do phone a member of the fundraising team to discuss 01242 535922.

  • We would like to ask family and friends to make a funeral collection to Cobalt in lieu of flowers, what should we do?

    Thank you, this a very special way of remembering a loved one and helping Cobalt. Please get in touch and let us know the details of your funeral directors and we can send special Cobalt donation envelopes, which include a Gift Aid form. We can also arrange for the funeral directors to forward the collection directly through to Cobalt.


Cards & gifts

  • I have a very large number of used birthday and Christmas cards. Would you be able to make use of them?

    Yes, we collect good quality birthday cards throughout the year for our card up-cycling scheme. The cards are cut to size and given new life. Please leave cards whole in the ‘drop bin’ at Linton House, Thirlestaine Road. Due to the volume of Cards we collect Christmas Cards in January only through the Big Sort.

  • Can we raise money through Cobalt Cards at our organisation?

    Yes we are happy to send you a small stand of cards and collecting tin and will happily refresh stock when needed.

  • Can I raise money through Cobalt cards and how do I order Cards for Good Causes?

    Yes we are happy to send you a small stand of cards and collecting tin and will happily refresh stock when needed. 

    Please see attached order form. If you would like to sell our cards please do get in touch.

    • This field is for validation purposes and should be left unchanged.
  • I would like to do some voluntary work – what can I do?

    There are lots of ways to get involved – please contact Kirsty Bradbury, Community Engagement Officer who will be happy to help.

    Support our fab range of events through the year from Open Gardens to Challenge Events - you could be a marshall, baker, first aider, parking supervisor or help organise a stall!

    Put your skills to good use or learn new ones whilst volunteering at our Fundraising Office Reception

    Help with the sale of Raffle tickets, Cobalt Cards, coordinate or assist with the collection of donation tins, collecting donations

    Help with valuable skills including Photography, Proof Reading or join our Archivist Team – looking at our remarkable history.

  • I'm a knitter - what can I do to help?

    Please give Kirsty a call on 01242 535922. We have a knitting sheet which you can download which gives you an idea of items that we are able to sell at upcoming events.

Data protection

  • What happens if I sign up for the mailing list?

    At Cobalt we are committed to protecting your privacy.  Please see our privacy policy.

    We will seek to communicate with you in the way that your prefer - if this changes please do let us know on 01242 535922 or email and we will update your communication preferences.

  • How can I be sure I can give in confidence?

    There has been a lot in the news recently about national charities and poor practice. At Cobalt we are and have always been committed to the highest standards. We do not stop people in the street and we do not make cold telephone calls. We are registered with the Fundraising Regulator.

    • We are honest, open and clear about who we are, what we do and how your gift is used.
    • We respect your decisions about whether, how and when you would like to make a gift and indeed if you wish to cease giving.
    • We welcome your feedback and if you would like to suggest improvements please contact us.

    As a small charity our valued supporters are vital to our ongoing success.

  • Contact us

    If there's anything else we can help you with or if you would like further information about our fundraising projects and services we provide, just contact us on 01242 535922 between 9am-5pm Monday-Friday, or email us at


Fundraising resources to help you raise money for Cobalt


Find us in Cheltenham, Gloucestershire

Contact us

Contact us for more information